We Are Local
This was our 1st repair. Customer service rep kept us informed throughout the diagnosis, cost estimate, and repair. More work was needed than expected - car over 111000 miles so not unreasonable suspension needed parts replaced. Courtesy driver - very safe driver- drove me home and then picked me back up when repairs completed at days end. After a week, car definitely rides better. Tires were wearing unevenly, so expect this issue to resolved, but more miles needed to validate. Front end alignment was out of spec on many parameters. They returned it to spec. All in all a positive 1st experience.
They were very kind, patient, and helpful. I really liked the fact they have a shuttle to take you home and pick you up while they're working on your vehicle. My car was taken care of in a timely manner. They even took my car to the emissions for me. I highly recommend Borst Automotive.
I was visiting AZ when my car started making noise. I was heading back to CA and really worried. I took my car to the shop. They checked everything, diagnoses etc including suspensions. They gave a nice report, amazing the things they found wrong but there was nothing dangerous. I couldn't believe how affordable the check up was. They are very sweet, friendly honest and quick. I drove back to CA , run this car for 7 hrs averaging 80 mph. Nothing happened. If I was living in Tucson, I would take my car back there to fix all the problems they found, with heartbeat! I truly recommend them
Excellent service and great experience! I would recommend this place to anyone who’s looking for vehicle maintenance or repair. Brett was awesome!
I first went to the shop for assistance in replacing one of my headlight bulbs. Brett went right to work on it and refused payment on the completion of the job. My loyalty was won right then. A few weeks later I went in for a brake job. My car had for a long time made a squealing noise when I started it up. Brett let me know that he could have that fixed and quoted me a price. I said thanks, but let’s just stay with the brake job for now. When I received the car back and exchanged the loaner car, I noticed that the squealing had stopped. Once again, no charge. This place is great! I have already recommended them to 3 people and will continue to do so.
Matt and Charlene are friendly and helpful. Matt explained all the findings and which repairs to prioritize without pushing further sales. Great staff, great service.