My family's been coming to Borst Automotive for years and years, and we've always been satisfied with their service. We've tried several car shops around the city, and most of them tack on unnecessary fees and work. Borst is very straight and to the point, and they give you detailed overviews on what your car needs, what's in good condition, and what to look out for in the future. Even though we live far from the shop, Borst's still our go-to for any car repairs.
Here's a little recent story that really boosted my respect for Borst; my mom is a full time nurse and the pandemic's been really hard on her, so she had been looking forward to going on a vacation for months. When the AC and windows went out in her car, we took it to Borst as soon as we could. It turned out that there was a misunderstanding and there wasn't enough time to fix the A/C before we had to leave, and since we would have to drive for six hours in the heat, my family and I were really worried that she wouldn't be able to get the vacation she desperately needed. Borst loaned us a car for the journey with no fees, and even gave us a complimentary car wash and detailing as an apology for the mix-up! Even in the rare cases when mistakes do happen, the people at Borst make sure that the customer is happy with the service and never inconvenienced.