Customer Reviews

  I'm impressed with the professional way they do their business and go out of their way to keep the customer informed at all times. It made me feel confident in them.

  I was very impressed by the quality of service I recieved from the folks at Borst. They use cutting edge technology along with a very personal approach to their business. I highly recommend them.

  They took care of what I went there for, and showed me what needed to be done. I agreed and had everything done. Couldn't ask for a better shop. Dealt with manager and assistant manager. Thank you for your service. I'll be back and recommend this place highly.

  Second time there.. and I’ll go back.. professional.. informative and very nice.. answered all my questions and gave great suggestions..

  I have personally used Borst Automotive on several occasions for emergency repairs and each time the scheduling staff was able to accommodate me in reapiring my vehicles and get me back on the road. The Borst Automotive staff are very friendly and knowledgeable in today's high tech automotive systems. Highly recommend Borst Automotive.

  I chose this company to to do a diagnostic on my vehicle so that it could pass for emissions. They did a thorough diagnostic with a computer printout explaining everything that needed to be done with pictures and explaining the reason why things needed to be done. I was able to ask questions and was given thorough explanation. When I need work done I know where to take my car!!

  The service manager was very thorough with the explanation of what was happening with my car and what needed to be done. My car was completed right on schedule. I’m taking it back for the next service. Great company.

  Brett Wood helped me get my engine fixed in order to pass my emissions test for my car registration renewal. He explained everything very clearly and helped me to feel very calm about the situation. I didn't feel pressured to get any services other than the one I came for. Brett helped me to understand all of the diagnostic findings for my car in a way that helped me to make a confident, informed decision.

  I've been doing business with Borst for probably 40 years or so. They actually found an INTERMITTENT problem with one of my vehicles that no one else could! They are honest and fair, and if you judge a garage by it's cleanliness, then do yourself a favor and give Borst Automotive a try. I don't think you'll be disappointed.

  This was our 1st repair. Customer service rep kept us informed throughout the diagnosis, cost estimate, and repair. More work was needed than expected - car over 111000 miles so not unreasonable suspension needed parts replaced. Courtesy driver - very safe driver- drove me home and then picked me back up when repairs completed at days end. After a week, car definitely rides better. Tires were wearing unevenly, so expect this issue to resolved, but more miles needed to validate. Front end alignment was out of spec on many parameters. They returned it to spec. All in all a positive 1st experience.

  They were very kind, patient, and helpful. I really liked the fact they have a shuttle to take you home and pick you up while they're working on your vehicle. My car was taken care of in a timely manner. They even took my car to the emissions for me. I highly recommend Borst Automotive.

  I was visiting AZ when my car started making noise. I was heading back to CA and really worried. I took my car to the shop. They checked everything, diagnoses etc including suspensions. They gave a nice report, amazing the things they found wrong but there was nothing dangerous. I couldn't believe how affordable the check up was. They are very sweet, friendly honest and quick. I drove back to CA , run this car for 7 hrs averaging 80 mph. Nothing happened. If I was living in Tucson, I would take my car back there to fix all the problems they found, with heartbeat! I truly recommend them