Reviews
I tried Borst Automotive because of a flyer I received in the mail. I made an appointment online (easy to do), I dropped off my car the afternoon... Read More before and found out that I scheduled for the wrong location. Despite my mistake, they were able to fit me in the schedule so all was good. I received a very detailed inspection by text link. I then received a phone call where I discussed with the representative (Luis) what items I wanted performed. No pressure to do any other work, though I was cautioned that those items should be attended to in the near future. Again no pressure, just friendly advice. They called a few hours later and let me know my car work was complete. I picked up the car, paid my bill (a fair price for the service performed). Included with my bill was an estimate cost sheet of the other recommended work. No pressure to schedule it right away but did inform me of how much I need to save up to have the complete work done. I have no hesitations about bringing my car(s) back here again. I was very pleased with the service and how knowledgeable and professional Luis was with me both in person and the phone. I am glad I received the flyer in the mail and tried them out. Borst Automotive is definitely a place to try out if you’re looking for an automotive service company. Peace, Jeff Ramos
April 26, 2024
I am pleased! I have a very rare Right Hand Drive 1991 Toyota Celica convertible. Every other shop I called said "1991? Sorry, too old" or they were... Read More afraid of the RHD configuration but not these guys. I am sure I will use them again!
April 26, 2024
The customer service was great. I did not wait long at all for a representative to assist me with an appointment. The day of my vehicle appointment I was... Read More assisted immediately, and my vehicle repairs were completed in a timely manner. Thank you.
April 12, 2024
I'm 72. My older brother, 73, a retired mechanic, schooled me on the repair industry. Borst is a little bit more expensive than some, but they use the highest end... Read More quality parts, and their integrity and honesty are more than worth it. They got their whole shop in on a diagnosis of a road noise sound. Outstanding, AND it was an advertised FREE diagnosis.And don't forget their 3 year warranty on their work! These folks are NOT shady shade tree mechanics.!!! Worth every penny!
April 11, 2024
I had the best experience with this location. My 1993 Explorer had braking issues which one garage said they couldn't fix and another let the car sit for two months... Read More before saying sorry about that, can't help ya. Borst had everything fixed in one day. Plus the the shuttle ride was so pleasant and the driver kind. The car is running great and I'm so greatful to them! Thank you so much!
April 5, 2024
Borst has consistently felt both honest, and fair on pricing. We’ve had experiences with Monsoon and Pima auto that left us feeling taken advantage of. I’m talking thousands of dollars worth... Read More of work that still didn’t fix the problem. We’ve taken three different cars to Borst, and not once have we felt what we did at other auto shops. I also like that when they do their vehicle inspection, they give pictures to back up what they are telling you. I definitely recommend them as a good auto shop.
April 2, 2024
I was able to get in in a timely manner, as I was traveling through this area and not a resident, so my schedule is limited, and they were very... Read More accommodating. I worked with both Shawn and Chris on the phone and met Chris when I arrived. The technician was very thorough and spent a lot of time with my Nissan titan. They gave the truck a good bill of health, so to speak, and I feel very confident in my long drive north now. What a relief. Great service! Excellent in fact. I highly recommend.
March 26, 2024
Very happy with the service and hospitality that I received at Borst Automotive. Not only did they fix my vehicle but they made sure that I had a courtesy vehicle... Read More during the time it was being fixed and they kept me informed each step of the way. I highly recommend them to anyone in need of vehicle repairs.
March 19, 2024
I've been using Borst Phoenix when visiting my daughter. Love them. The manager suggested Tucson since I live in Green Valley. Thrilled with the results!! Best 2 car services anywhere!... Read More Thank you to both!
March 16, 2024