Brought car in for a 2nd opinion on some work advised by a larger repair chain and was given a free assessment and 2nd opinion - turns out the work recommended by the other shop was not needed. Not long after, my check engine light came on so I brought car to Borst - they discovered the cause: pack-rat damage. I claimed this damage on my insurance and the claims process was long and trying - Borst was 100% professional and patient and excellent at communicating with me through the process. Went ahead with some routine maintenance at the same time (timing belt) and price came in below other shops where I'd had that same work quoted (by about 20%). I truly think this shop is the best in town - they are obsessed with customer service, as such have great referral business and thus, do not need to overcharge or recommend unneeded work. Can't recommend highly enough.